{"id":102,"date":"2019-10-22T16:51:58","date_gmt":"2019-10-22T14:51:58","guid":{"rendered":"https:\/\/euro-cpap.fr\/?page_id=102"},"modified":"2026-09-29T14:28:16","modified_gmt":"2026-09-29T12:28:16","slug":"conditions-generales-de-ventes","status":"publish","type":"page","link":"https:\/\/euro-cpap.fr\/en\/conditions-generales-de-ventes\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"102\" class=\"elementor elementor-102\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-872ff56 elementor-section-boxed elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"872ff56\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4553612\" data-id=\"4553612\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f678f39 elementor-widget elementor-widget-text-editor\" data-id=\"2f678f39\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>TERMS AND CONDITIONS OF SALE AND USE<\/h3>\n<h4><\/h4>\n<h4>OVERVIEW<\/h4>\nThis website is operated by EUROPEA (SIRET: 820 410 371 00018). Throughout the website, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to EUROPEA. EUROPEA offers this website, including all information, tools and services available to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here. By visiting this website and\/or purchasing a product, you engage in our \u201cService\u201d and agree to be bound by the following terms (\u201cTerms and Conditions of Sale\u201d, \u201cTerms and Conditions of Sale and Use\u201d, \u201cTerms\u201d), including additional terms, conditions and policies referred to here and\/or available by hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants and content contributors. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by them. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use the services offered. If these Terms are considered an offer, acceptance is expressly limited to these Terms. Any new features or tools added to the shop will also be subject to these Terms. You can review the latest version at any time on this page. We reserve the right to update, change or replace any part by publishing updates and\/or changes on our website. It is your responsibility to check this page regularly for changes. Continued use of or access to the website after changes are published constitutes acceptance of those changes. Our shop is hosted by OVH.inc, which provides the e-commerce platform enabling us to sell our products and services.\n\n&nbsp;\n<h4>ARTICLE 1 \u2013 ONLINE SHOP TERMS<\/h4>\nBy agreeing to these Terms, you represent that you have reached the age of majority in your country, state or province of residence and have consented to any minor dependants using this website. You may not use our products for unlawful or unauthorised purposes or, in using the Service, violate your jurisdiction's laws, including copyright laws. You must not transmit worms, viruses or other destructive code. Any breach of these Terms will result in immediate termination of your Services.\n<h4><\/h4>\n<h4>ARTICLE 2 \u2013 GENERAL CONDITIONS<\/h4>\nWe reserve the right to refuse service to anyone at any time for any reason. You understand that your content, excluding credit card information, may be transferred unencrypted, involving transmissions over various networks and changes to meet the technical requirements of connecting networks or devices. Credit card information is always encrypted during network transmission. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, its use, access to it or website contact through which it is provided, without our prior express written permission. Headings are included for convenience and do not limit or affect these Terms.\n<h4><\/h4>\n<h4>ARTICLE 3 \u2013 ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION<\/h4>\nWe are not responsible if information on this website is inaccurate, incomplete or out of date. Website content is for general guidance only and should not be your sole basis for decisions without consulting more accurate, complete and current sources. Reliance on website content is at your own risk. The website may contain historical information, which by its nature is not current and is provided for reference only. We may modify website content at any time but have no obligation to update it. You agree that monitoring website changes is your responsibility.\n<h4><\/h4>\n<h4>ARTICLE 4 \u2013 CHANGES TO THE SERVICE AND PRICES<\/h4>\nProduct prices may change without notice. We reserve the right at any time to modify or discontinue the Service, or any part or content of it, without notice. We are not liable to you or any third party for price changes, suspension or discontinuation of the Service.\n<h4><\/h4>\n<h4>ARTICLE 5 \u2013 PRODUCTS OR SERVICES (WHERE APPLICABLE)<\/h4>\nCertain products or services may be available exclusively online through our website. They may be available in limited quantities and may only be returned or exchanged under our Returns Policy. We have made every effort to display product colours and images as clearly as possible, but cannot guarantee that your computer monitor displays colours accurately. We reserve the right, without being obliged to exercise it, to limit sales to any person, geographic region or jurisdiction, on a case-by-case basis. We may limit quantities of products or services offered. All product descriptions and prices may change at any time without notice, at our sole discretion. We may discontinue a product at any time. Any offer on this website is void where prohibited by law. The website sells refurbished medical products for treating sleep apnoea (CPAP machines and H5i humidifiers). Refurbished products are identified in their descriptions to inform customers of their condition. Refurbished products: these are identified on their product pages and may show minor signs of use. Refurbished CPAP machines come with a 1-year commercial warranty: if a covered fault occurs, the whole machine is replaced. For other refurbished items, any commercial warranty offered is specified on the product page. These provisions are in addition to applicable statutory warranties. See the <a href=\"https:\/\/euro-cpap.fr\/en\/reconditionnement\/\">Refurbishment<\/a> for more information. EUROPEA does not undertake to fulfil every replacement request involving damage it considers minor and which does not affect proper product use, such as scratches or minor wear. We do not guarantee that the quality of products, services, information or other goods obtained or purchased will meet your expectations, or that any Service error will be corrected.\n<h4><\/h4>\n<h4>ARTICLE 6 \u2013 PAYMENT<\/h4>\nThe payment methods actually offered are displayed at checkout. PayPal payment takes place through the shop's secure checkout process. The customer's order confirmation takes effect only once payment is received.\n<h4><\/h4>\n<h4>ARTICLE 7 \u2013 TRANSFER OF OWNERSHIP<\/h4>\nOwnership of the products transfers upon delivery of the parcel by the transport professional.\n<h4><\/h4>\n<h4>ARTICLE 8 \u2013 DELIVERY<\/h4>\nAfter confirmation of the order and receipt of payment, we prepare and dispatch the product. Preparation and transport times depend on the destination and carrier; tracking information is provided when available. If the customer does not receive the order within 30 days of dispatch, the sale may be cancelled at the customer's written request. The amount will then be refunded within 14 days of receipt of that written request.\n<h4><\/h4>\n<h4>ARTICLE 9 \u2013 ACCURACY OF BILLING AND ACCOUNT INFORMATION<\/h4>\nWe reserve the right to refuse any order. At our sole discretion, we may limit or cancel quantities purchased per person, household or order. These restrictions may include orders using the same customer account, credit card and\/or billing or delivery address. If we change or cancel an order, we may attempt to notify you using the email, billing address or telephone number provided when ordering. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to come from merchants, resellers or distributors. You agree to provide current, complete and accurate order and account information for all purchases. You agree to promptly update your account and other information, including email, credit card numbers and expiry dates, so that we can complete transactions and contact you as needed.\n<h4><\/h4>\n<h4>ARTICLE 10 \u2013 OPTIONAL TOOLS<\/h4>\nWe may provide access to third-party tools that we do not monitor, control or influence. You acknowledge that access is provided \u201cas is\u201d and \u201cas available\u201d, without warranties, representations, conditions or endorsement. We have no liability arising from or relating to use of these optional third-party tools. You use them at your own risk and discretion and should review the terms offered by the relevant third-party providers. In future we may offer new services or features, including tools and resources, through our website. These will also be subject to these Terms.\n<h4><\/h4>\n<h4>ARTICLE 11 \u2013 THIRD-PARTY LINKS<\/h4>\nCertain content, products and services available through our Service may include third-party materials. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and do not warrant or assume liability for third-party content, websites, products, services or other materials. We are not liable for harm or damage relating to purchases or use of goods, services, resources, content or other transactions connected with third-party websites. Please review third-party policies and practices carefully and understand them before any transaction. Complaints, claims, concerns or questions about third-party products should be directed to those third parties.\n<h4><\/h4>\n<h4>ARTICLE 12 \u2013 USER COMMENTS, SUGGESTIONS AND OTHER SUBMISSIONS<\/h4>\nIf, at our request, you send specific submissions, such as competition entries, or without our request send creative ideas, suggestions, proposals, plans or other materials online, by email, post or otherwise (collectively \u201ccomments\u201d), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate and otherwise use them in any medium. We are not obliged to keep comments confidential, pay compensation or respond. We may, but are not obliged to, monitor, edit or remove content that in our sole discretion is unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene, otherwise objectionable or infringes intellectual property or these Terms. You agree that your comments will not violate third-party rights, including copyright, trademarks, privacy, personality or other personal or proprietary rights. Comments must not contain unlawful, defamatory, offensive or obscene material, viruses or malicious software that could affect the Service or an associated website. You must not use a false email address, impersonate another person or mislead us or third parties about comments' origin. You are solely responsible for your comments and their accuracy. We assume no responsibility or liability for comments posted by you or third parties.\n<h4><\/h4>\n<h4>ARTICLE 13 \u2013 PERSONAL INFORMATION<\/h4>\nSubmission of personal information through the shop is governed by our Privacy Policy.\n<h4><\/h4>\n<h4>ARTICLE 14 \u2013 ERRORS, INACCURACIES AND OMISSIONS<\/h4>\nInformation on our website or in the Service may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, delivery times or availability. We reserve the right to correct errors, inaccuracies or omissions, change or update information, or cancel orders if information in the Service or on an associated website is inaccurate, at any time without notice, including after an order is placed. We are not obliged to update, amend or clarify information, including pricing information, unless legally required. No specified update date should be taken to indicate that all information in the Service or an associated website has been changed or updated.\n<h4><\/h4>\n<h4>ARTICLE 15 \u2013 PROHIBITED USES<\/h4>\nIn addition to other prohibitions in these Terms, you must not use the website or its content: (a) for unlawful purposes; (b) to solicit others to perform or participate in unlawful acts; (c) to violate international, federal, provincial, state or regional regulations, rules, laws or ordinances; (d) to infringe our or third parties' intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code that compromises the Service, associated or independent websites, or the Internet; (h) to collect or track others' personal information; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or bypass security features of the Service, other websites or the Internet. We may terminate your use of the Service or a related website for violating these prohibitions.\n<h4><\/h4>\n<h4>ARTICLE 16 \u2013 DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY<\/h4>\nNous ne garantissons ni ne pr\u00e9tendons en aucun cas que votre utilisation de notre Service sera ininterrompue, rapide, s\u00e9curis\u00e9e ou sans erreur.\n\nNous ne garantissons pas que les r\u00e9sultats qui pourraient \u00eatre obtenus par le biais de l\u2019utilisation du Service seront exacts ou fiables.\n\nVous acceptez que de temps \u00e0 autre, nous puissions supprimer le Service pour des p\u00e9riodes de temps ind\u00e9finies ou annuler le Service \u00e0 tout moment, sans vous avertir au pr\u00e9alable.\n\nVous convenez express\u00e9ment que votre utilisation du Service, ou votre incapacit\u00e9 \u00e0 utiliser celui-ci, est \u00e0 votre seul risque. Le Service ainsi que tous les produits et services qui vous sont fournis par le biais du Service sont (sauf mention expresse du contraire de notre part) fournis \u00ab\u00a0tels quels\u00a0\u00bb et \u00ab\u00a0selon la disponibilit\u00e9\u00a0\u00bb pour votre utilisation, et ce sans repr\u00e9sentation, sans garanties et sans conditions d&rsquo;aucune sorte, expresses ou implicites, y compris toutes les garanties implicites de commercialisation ou de qualit\u00e9 marchande, d\u2019adaptation \u00e0 un usage particulier, de durabilit\u00e9, de titre et d\u2019absence de contrefa\u00e7on.\n\nEUROPEA, nos directeurs, responsables, employ\u00e9s, soci\u00e9t\u00e9s affili\u00e9es, agents, contractants, stagiaires, fournisseurs, prestataires de services et conc\u00e9dants ne peuvent en aucun cas \u00eatre tenus responsables de toute blessure, perte, r\u00e9clamation, ou de dommages directs, indirects, accessoires, punitifs, sp\u00e9ciaux, ou dommages cons\u00e9cutifs de quelque nature qu\u2019ils soient, incluant mais ne se limitant pas \u00e0 la perte de profits, de revenus, d\u2019\u00e9conomies, de donn\u00e9es, aux co\u00fbts de remplacement ou tous dommages similaires, qu\u2019ils soient contractuels, d\u00e9lictuels (m\u00eame en cas de n\u00e9gligence), de responsabilit\u00e9 stricte ou autre, r\u00e9sultant de votre utilisation de tout service ou produit provenant de ce Service, ou quant \u00e0 toute autre r\u00e9clamation li\u00e9e de quelque mani\u00e8re que ce soit \u00e0 votre utilisation du Service ou de tout produit, incluant mais ne se limitant \u00e0 toute erreur ou omission dans tout contenu, ou \u00e0 toute perte ou tout dommage de toute sorte d\u00e9coulant de l\u2019utilisation du Service ou de tout contenu (ou produit) publi\u00e9, transmis, ou autrement rendu disponible par le biais du Service, m\u00eame si vous avez \u00e9t\u00e9 avertis de la possibilit\u00e9 qu\u2019ils surviennent. Parce que certains \u00c9tats ou certaines juridictions ne permettent pas d\u2019exclure ou de limiter la responsabilit\u00e9 quant aux dommages cons\u00e9cutifs ou accessoires, notre responsabilit\u00e9 sera limit\u00e9e dans la mesure maximale permise par la loi.\n<h4><\/h4>\n<h4>ARTICLE 17 \u2013 INDEMNIFICATION<\/h4>\nYou agree to indemnify, defend and hold harmless EUROPEA, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees against claims or demands, including reasonable legal fees, made by third parties due to or arising from your breach of these Terms or referenced documents, or your violation of a law or third-party rights.\n<h4><\/h4>\n<h4>ARTICLE 18 \u2013 SEVERABILITY<\/h4>\nIf a provision of these Terms is held unlawful, void or unenforceable, it remains enforceable to the fullest extent permitted by law, and its unenforceable part is deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions.\n<h4><\/h4>\n<h4>ARTICLE 19 \u2013 TERMINATION<\/h4>\nObligations and liabilities incurred before termination survive termination for all purposes. These Terms remain effective unless and until terminated by you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website. If, in our sole judgement, you fail or we suspect you have failed to comply with these Terms, we may terminate this agreement at any time without notice. You remain liable for amounts due up to and including termination, and\/or we may deny access to all or part of our Services.\n<h4><\/h4>\n<h4>ARTICLE 20 \u2013 ENTIRE AGREEMENT<\/h4>\nFailure by us to exercise or enforce a right or provision of these Terms does not waive it. These Terms and any website or Service policies or operating rules constitute the entire agreement between you and us, govern your use of the Service and supersede prior or contemporaneous oral or written communications, proposals and agreements, including previous versions of these Terms. Ambiguity in interpretation shall not be construed against the drafting party.\n<h4><\/h4>\n<h4>ARTICLE 21 \u2013 APPLICABLE LAW<\/h4>\nThese Terms and any separate agreements through which we provide Services are governed by and construed in accordance with the laws in force at 8 route Nicolas Andr\u00e9a, 06950 FALICON.\n<h4><\/h4>\n<h4>ARTICLE 22 \u2013 CHANGES TO THESE TERMS AND CONDITIONS OF SALE AND USE<\/h4>\nYou may review the latest version of these Terms at any time on this page. At our sole discretion, we may update, amend or replace any part by posting updates and changes on our website. It is your responsibility to visit the website regularly to check for changes. Continued use of or access to the website after changes are posted constitutes acceptance of them.\n<h4><\/h4>\n<h4>ARTICLE 23 \u2013 CONTACT INFORMATION<\/h4>\nQuestions about these Terms should be sent to contact@euro-cpap.fr.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>CONDITIONS G\u00c9N\u00c9RALES DE VENTE ET D\u2019UTILISATION VUE D\u2019ENSEMBLE Ce site web est exploit\u00e9 par EUROPEA (SIRET\u00a0: 820\u00a0410\u00a0371 00018). Sur ce site, les termes \u00ab\u00a0nous\u00a0\u00bb, \u00ab\u00a0notre\u00a0\u00bb et \u00ab\u00a0nos\u00a0\u00bb font r\u00e9f\u00e9rence \u00e0 EUROPEA. EUROPEA propose ce site web, y compris toutes les informations, tous les outils et tous les services qui y sont disponibles pour vous, l\u2019utilisateur, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-102","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conditions G\u00e9n\u00e9rales de Ventes - Euro-cpap<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Ventes - Euro-cpap\" \/>\n<meta property=\"og:description\" content=\"CONDITIONS G\u00c9N\u00c9RALES DE VENTE ET D\u2019UTILISATION VUE D\u2019ENSEMBLE Ce site web est exploit\u00e9 par EUROPEA (SIRET\u00a0: 820\u00a0410\u00a0371 00018). 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